Dear Friends, I hope this finds you all happy, healthy, and hopeful as we near the end of this year of uncertainty. And what a year this has been! We have learned how to work remotely, wear face masks, socially distance, and avoid groups and gatherings—even with our own family members. It seems as if… Read More

How are you doing with the state of the world? Have you taken time to stop and reflect? This year has not been easy. It feels like the universe is trying to tell us something. And the truth is, it is. Everything happens for a reason. I think most people believe that—but many of us… Read More

In “The Way of the Owl,” martial arts expert and naturalist Frank Rivers uses the owl as a model for effective conflict management. The book is full of useful advice, such as: A sharp blade is both safer and more effective than a dull one. Security lies in knowledge, benevolence in training. “Engage the enemy… Read More

We partnered with Credly to provide badges to all participants! Credly is the digital form of the old school paper printed “Certificate of Achievement.” Credly is helping to lead the way with digital credentials that communicate what you have learned and achieved and the capabilities you have gained. Your badge gives you an avenue for sharing… Read More

Dear Friends, I’ve been thinking about you as we all travel through this rapidly changing, stressful environment. I trust this finds you healthy, happy, and hopeful! If you’ve attended our leadership development programs, you already know how passionate I am about effective communication. I owe my ability to overcome adversity in the past to it. Well, now… Read More

By Steve Wiley Several years ago, a colleague introduced me to a fundamental leadership concept that completely changed how I manage adversities. The CORE model, developed by Paul Stoltz, has helped me deal with setbacks as small as losing my keys (a near-daily occurrence) to more significant disruptions like the 2008 economic collapse or our… Read More

In February I was excited to see that Dan Heath had written a new book and that it was to be released in March. I preordered a copy, and after reading Upstream in just a few sittings, I am happy to report that it exceeded my expectations. Heath argues that most of our efforts and reward systems… Read More

This fascinating article suggests that the toilet paper shortage was not triggered by hoarding, but by a change in demand due to the nearly nation-wide stay at home orders. The toilet paper producers of America make both commercial and residential versions of their products. When everyone transitioned to working at home, the use of commercial… Read More

In January 2019, we had the privilege to work with one of our great corporate clients to create a new leadership experience for their folks.  With many of our faculty members having just read Doris Kearns Goodwin’s then-new Leadership in Turbulent Times and feeling inspired by the fact that the four presidents she profiled had… Read More

Owen Robinson could not remember his birthday, but there was one day he would never forget. It was November 5, 1817, the day he was set free as a slave. Born in Maryland, during the turn of the century, Owen was born into slavery. His luck changed one day when his southern master decided to set… Read More